Redpoint Counseling AI Chat
Every call answered, even mid-session
When Matthew is in session, this assistant answers, helps with what it can, and books the appointment — evenings too, when people actually make this call.
Try it yourself
A few things worth trying
- Call after hours. Use the “Call Redpoint Counseling” button above to hear the AI receptionist that will greet your customers after hours.
- Book online, any time. Open the chat in the corner and ask to schedule a visit — it checks real availability and holds the time 24/7, then Redpoint Counseling confirms it.
- Ask anything about the business. Services, pricing, hours, policies — ask the chat (or the call) a real question and see how it answers, grounded only in Redpoint Counseling’s actual information.
Why this matters
What happens when nobody picks up
| Without an AI concierge | With one | |
|---|---|---|
| Only when someone is free to pick up | Calls answered | Every call, day or night |
| Go to voicemail until someone is back in | After-hours calls | Answered live, same as during the day |
| Often hours — and sometimes never | Speed to respond to a new lead | Under a minute |
| 21x lower if contacted after 30 min instead of within 5 | Odds of qualifying a lead | Answered while the interest is still fresh |
| Some try again. Some call the next business on the list. | Callers who don't reach anyone | Nobody's left waiting |
Sources: lead qualification odds from the MIT/InsideSales.com Lead Response Management study (2007 — six companies, 15,000+ leads, 100,000+ dials). Response speed from Harvard Business Review, “The Short Life of Online Sales Leads” (2011 — an audit of 2,241 U.S. companies found 23% never responded to a web lead at all, and those that did took 42 hours on average). Rows without a figure are plain description of how phone coverage works, not measured findings.
Why this matters to Redpoint Counseling right now
You're in session all day — that's the job. So every first-time caller who finally worked up the nerve to reach out gets voicemail, and many just call the next name on their list.
3 reasons an AI concierge pays for itself
Answers while you're in session — and in the evening, when people actually make this call — so reaching out never dies in voicemail.
Holds the time while they are still on the phone, before they move on to the next therapist on the list — you confirm it, so nothing lands on your calendar without you.
Takes messages with just a name and number — it never asks for anyone's story, so nothing sensitive sits in a voicemail box.
What you’re looking at above is a real, working preview for Redpoint Counseling — not a mockup. Connect it to your actual calendar, phone line, and full knowledge base, and it goes live in about a week.
Book a call this week and we’ll waive your setup fee entirely.